CANVIA SETUP & SUPPORT
Using the Canvia desktop app
Select from the below instructions for controlling Canvia via the desktop app. You can also control Canvia via the app or web account.
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You can use the Canvia desktop app to:
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Register your device with the Canvia platform or the Members site.
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Before registration, please make sure your Canvia is in its original state (for instructions on how to reset, see here).
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Manage multiple Canvia devices
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Configure Wi-Fi on your Canvia, troubleshoot syncing, network or registration issues and download software updates
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Upload personal images & playlists, add descriptions, etc.
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Select artworks and playlists for the display on your Canvia
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See what is playing now and what is in the playback queue
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See and manage the content that is downloaded on your device.
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Configure various settings of your device (e.g. display, timezone, etc.)
You can install the Windows version from the Windows App Store ( search for "Canvia Desktop app" )or download a Windows version of the desktop app here.
Note: once downloaded right click on the EXE install file and give permission for installation
You can download a Mac version of the desktop app here​.
Note: please check this link for installation help: https://kubadownload.com/news/codesign-sign-app
You can download a PDF of complete instructions for the desktop app here.
Please reach out to support@canvia.art if you still have any questions.
Please note that some Canvia features might change over time and we will be updating setup instructions and tutorials accordingly.